Collaborative innovation, partners, and geographical proximity in the tourism sector in Chile

Cristian Geldes, Víctor Muñoz-Cisterna, Mauricio Castillo-Vergara


Increasingly, firms collaborate with diverse actors to innovate, such as other business organizations and business support organizations. A better understanding of the relationship between the actors engaged in collaborative innovation is essential to innovation management and policy. However, literature on collaborative innovation addressing emerging countries and the tourism sector is relatively scarce. Using data from 257 Chilean tourism firms and partial least square structural equation modeling (PLS-SEM), we analyze the effect of the interrelations of tourism firms with business and support organizations on product and process innovation and the effect of geographical proximity. The results state that collaboration with business organizations as buyers and suppliers facilitates innovation. In addition, collaboration with business support organizations such as universities, public organisms, and technological centers facilitates process innovation and is influenced by geographical proximity. Conclusions and implications are discussed.

Keywords: Collaborative Innovation, Innovation, Geographical
Proximity, Tourism, Chile


Cada vez más, las empresas colaboran con diversos actores para innovar, como otras organizaciones empresariales y organizaciones de apoyo a las empresas. Comprender mejor la relación entre los agentes que participan en
la innovación colaborativa es esencial para la gestión y la  política de la innovación. Sin embargo, la literatura sobre innovación colaborativa dirigida a países emergentes y al sector turístico es relativamente escasa. Utilizando datos de 257 empresas turísticas chilenas y el modelo de ecuaciones estructurales de mínimos cuadrados parciales (PLS-SEM), analizamos el efecto de las interrelaciones de las empresas turísticas con las organizaciones empresariales y con organizaciones de apoyo en la innovación de productos y procesos, y el efecto de la proximidad geográfica. Los resultados afirman que la colaboración con organizaciones empresariales como compradores y proveedores facilita la innovación. Además, la colaboración con organizaciones de apoyo a la empresa como universidades,
organismos públicos y centros tecnológicos facilita la innovación de procesos y está influida por la proximidad geográfica. Se discuten las conclusiones e implicaciones. 

Palabras clave: Innovación Colaborativa, Innovación, Proximidad Geográfica, Turismo, Chile

Palabras clave

Collaborative Innovation, Innovation, Geographical Proximity, Tourism, Chile

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