Bibliometric study about hotel competitiveness in Scopus and Web of Science

Yailí La O López, Nolberto Cruz Aguilera, Jorge Raúl Avilas Hernández, Maja Borlinic Gasnic


The changing demands of the environment in which business activities take place have imposed a constant quest for the improvement of its administrative processes, which also entails a search for efficiency and profitability in order to guarantee permanence in the market. In this context, positioning and competitive advantage are vital factors to stand out from the competition and to assure a long-term stability. For this reason, this subject may be of great importance both for companies and researchers, exploring new alternatives in this area. Nevertheless, it is intriguing to note that in the hotel industry, competitiveness has been a little-studied topic; so, this research addresses this gap by carrying out a review of articles published about hotel competitiveness based on a study combining bibliometric and bibliographic review tools, using two fundamental databases, Scopus and Web of Science, in order to point out future lines of research in this domain. The main results indicate, firstly, there is little systematization on the subject in the Scopus database, given that it was not possible to determine the most productive journals; secondly, the countries with the highest number of publications are Portugal (1) with a total 11 publications and, in second place, Spain (2) with 8 publications.

Palabras clave

bibliometric study, competitiveness, hotel competitiveness, Scopus, Web of Science competitividad, competitividad hotelera, estudio bibliométrico, Scopus

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